Weigh Well Engineering Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and interact with our services.

1. Introduction

Weigh Well Engineering Ltd is a company registered in England and Wales with company number 02261763. Hereafter referred to as “Weighwell Engineering Ltd” (the “Company”). Weighwell Engineering Ltd is committed to protecting your privacy in accordance with data protection laws, including the General Data Protection Regulation (GDPR).

By using our website, you agree to the collection, use, and processing of your personal data as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: When you contact us, request information, or interact with our website, we may collect personal details such as your name, email address, phone number, and company details
  • Usage Data: We may collect data about your interactions with our website, including IP addresses, browser type, device type, and browsing patterns. This helps us to improve our website and ensure it is user-friendly.

3. How We Collect Your Information

  • We collect personal data directly from you when you fill out forms, make inquiries or request services.
  • We may also collect information via cookies and tracking technologies (see Cookie Policy).

4. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries or requests.
  • To provide you with our products and services.
  • To send marketing communications (if you have opted-in).
  • To improve the functionality of our website.
  • To comply with legal obligations.

5. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Consent: Where you have provided consent to us for specific processing (e.g., subscribing to marketing emails).
  • Contractual Necessity: For the performance of a contract with you, such as providing services or responding to your inquiries.
  • Legitimate Interests: We may process your data based on legitimate interests, provided this does not override your rights and freedoms.

6. Sharing Your Information

We do not share your personal information with third parties, except for the following purposes:

  • Service Providers: We may share information with trusted third-party service providers who assist with website hosting, email services, and data storage.
  • Legal Requirements: We may disclose information if required to do so by law or to comply with legal obligations, court orders or government requests.

7. Cookies and Tracking Technologies

We use cookies to improve the performance and functionality of our website. Cookies help us understand how users interact with our website, allowing us to provide a better user experience.

  • Types of Cookies:
    • Strictly Necessary Cookies: These cookies are essential for the operation of our website.
    • Analytical Cookies: These cookies allow us to monitor the performance of our website and make improvements.
    • Functionality Cookies: These cookies help improve the user experience by remembering your preferences.

For more information on how we use cookies, please refer to our Cookies Policy.

8. Your Rights

Under data protection laws, you have the following rights:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to correct any inaccuracies in your personal data.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Restriction of Processing: You can request the restriction of processing of your data under certain circumstances.
  • Right to Data Portability: You have the right to request that we transfer your data to another provider in a machine-readable format.
  • Right to Object: You can object to the processing of your personal data in certain situations.

To exercise any of these rights, please contact us at info@weighwell.com.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. For example, marketing data may be retained until you unsubscribe, while contractual data will be kept as long as necessary to fulfil contractual obligations.

10. Security of Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before submitting any personal information to them.

We may use third-party services to process personal data on our behalf, such as for email marketing or website analytics. These services are contractually obligated to protect your data and only use it as directed by us.

12. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

13. Automated Decision-Making and Profiling

We do not engage in automated decision-making, including profiling, that has a legal or similarly significant effect on you.

14. Cross-Border Data Transfers

Some of your personal data may be transferred and stored outside of the European Economic Area (EEA). By using our services, you consent to the transfer of your personal data to such countries. We ensure that such transfers comply with applicable data protection laws and are safeguarded by appropriate data protection measures.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on this page. Please check this page periodically for any updates.

16. Data Subject Access Request (DSAR) Process

To submit a Data Subject Access Request (DSAR) or to exercise your rights under data protection law, please contact us at info@weighwell.com. We will respond within one month of receiving your request.

17. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Weighwell House
Woolley Colliery Road
Darton
Barnsley
S75 5JA
United Kingdom

Tel: +44 (0)114 2699955